Quality policy

To confirm the continuous attention to the highest quality of service for our customers, we have implemented the Quality Management System in accordance with PN – ISO 9001: 2008.
The main goals of the Viki Family quality policy are:

  • continuous improvement of the Quality Management System, with particular regard to Customer requirements;
  • our services and production are always in accordance with the wishes of our Customers and the applicable regulations and standards;
  • timely fulfilment of production commitments;
  • minimizing production gaps;
  • lowering of production costs;
  • raising awareness of every Viki Family employee about his or her role in a well-functioning Quality Management System,
  • systematic training of staff, improvement of their qualifications and striving for a sense of responsibility for quality at all workstations.
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